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Functional Consultant

--PT. Neo Multi Servindo--

Help our clients in developing their business process automation system by delivering recommendation and configuration technology-based solution.


About Impact

Impact is a technology and consulting company specializing in digital transformation with the vision to grow Indonesia's economy by helping businesses and the workforce through software, data, education, and community. 


We are a lean company (and will continue to be) with a flat organizational structure, yet we wish to maximize our impact for our nation and eventually the world. Therefore our philosophy is to be (and we are looking for people who are) data-driven, able to identify the real pain points (which is surprisingly hard), and can come up with out-of-the-box yet practical permanent solutions.


Data, brainstorming, and research are essential to live what we preach, so people who are open-minded, goal-oriented, independent yet good team players, humble, and have clear vision and tenacity tend to fit us better. Somehow, people who care about social impact also tend to fit us better, although we still don’t know why.


Purpose & Mission

As our Functional Consultant you will provide advice and support to businesses about technology that can perform critical tasks and processes. By delivering recommendation and configuration technology-based solutions to address our clients in developing their business process automation system by analyzing various sustainable methods and solutions that meet their required structure. 


This role is suitable for you if you are looking to develop your skills both in business process optimization and business software. You will learn practical, hands-on experience (not just theories) since you will be exposed to business owners of small to medium-sized businesses.

Life at Impact

You will work in cross-functional teams and meet great people regularly from diverse backgrounds. We work in an open environment where there are no boundaries or power distance. Everyone is encouraged to speak their mind, propose ideas, influence others, and continuously grow themselves.

You’ll Help Us to:

  • Collaborate with cross-functional team to deliver our tech to our customer (Business owners, decision makers, and stakeholders)

  • Analyze and evaluate client’s business process to identify their pain-points and goals

  • Generate client’s business process and specification requirements

  • Conduct mapping and gap analysis between client’s business requirements and the company’s system capabilities

  • Provide innovative yet efficient business solutions for client’s functional and technical needs

Who We are Looking for:

  • Bachelor’s degree with a min. GPA of 3.5 in any field (Accounting and Information System would be a plus)

  • Min. 0-5 years of relevant experience (Formerly Business Analyst / Account Manager / Functional Consultant / ERP Consultant / Project Manager, and any related experience will be considered the most.)
  • Under 1 year experience candidate, internship experience are valid. Fresh graduate and final year student are welcome to apply
  • Special interest in business process optimization and business software
  • Must have traits: Data-driven, out-of-the box thinking, growth mindset, good communication skills.
  • Strong sense of product ownership
  • Possess strong analytical and problem-solving skills

                What's great in the job?

                • Interesting projects and people: Your objective is to providing solutions and value to the directors of SMEs

                • Large apps scope: CRM, MRP, Accounting, Inventory, HRM, Project Mgt, etc.

                • Direct coordination with functional consultants for qualification and follow-ups

                • Support of a real usability and testing team

                • Great team of smart people, in a friendly, casual, and open working culture